Frequently Asked Questions
Everything you need to know about your Bolt Fitness gear.
What is the typical lead time for shipping?
Most in-stock orders are processed within 1-3 business days. Freight shipments for larger items like power racks and functional trainers typically arrive within 7-10 business days depending on your location.
Do you offer professional installation services?
Yes, we provide professional assembly and installation services for both residential and commercial gyms within specific service areas. Please contact our support team for a custom installation quote.
What is your return policy for gym equipment?
We offer a 30-day return policy on most items. Products must be in their original packaging and in new condition. Please note that return shipping costs and a restocking fee may apply.
Does Bolt Fitness equipment come with a warranty?
Absolutely. We stand behind our quality with a lifetime warranty on structural steel frames and varying warranties on moving parts, cables, and upholstery to ensure your investment is protected.
Can I pick up my order from your warehouse?
Yes, we offer a local pickup option at our Houston, Texas warehouse. Select 'Local Pickup' at checkout to skip shipping fees and collect your equipment directly.
Do you offer financing options for larger purchases?
We partner with several financing providers to offer flexible monthly payment plans for both individual athletes and commercial gym owners. Options are available at the checkout page.